We are professional onsite IT support company that provide outsourcing, computer laptop repair services, network setup and managed service (MSP) Malaysia.

IT Support Plan

IT Support Plan and Pricing

IT Support allow your company to focus on your business objectives by providing relief from the challenges of day-to-day IT functions.

Support PlanSMB 8SMB 10SMB 15SMB 20SMB 30
10-14 PC 0-2 Servers15-20 PC 0-3 Servers21-25 PC 0-4 Servers26-30 PC 0-4 Servers31-50 PC 0-6 Servers
Total Monthly Onsite Support Time Included:8 hours10 hours15 hours20 hours30 hours
Scope of Coverage:8am-6pm – Monday Through Friday- Remote and On-site Service
Monthly Cost:
Now (limited time only)
You Save
PROACTIVE MAINTENANCE
24×7 Remote Monitoring of Servers
Monthly Scheduled Server Maintenance
Monthly Health Reporting
Microsoft Updates and Patch Management
Network Resource Monitoring
Monitoring and Maintenance of Additional Servers (more than plan package)RM120.00 per month server
Automatic Problem Escalation & Resolution
TECHNICAL SUPPORT
On-site Support8 hours per month10 hours per month15 hours per month20 hours per month30 hours per month
Remote Support of Servers and Network ResourcesUnlimited
Emergency On-site Support10% Discount20% Discount
Network Security Auditing
Vulnerability Scanning
Free Spyware / Malware Removal Agent
Firewall Management and Monitoring
Antivirus \ Antispam Management

BACKUP & DISASTER RECOVERY

Unlimited Backup Management & Support
SERVICES & BENEFITS
Asset Tracking and Management
IT Purchasing and Guidance
Discounts on Projects & Installations
Support for Multiple Office Locations
Microsoft Certified Managed Service
Priority Response Times
Additional HoursRM80/hr
* Onsite Support time are quote base on 1 engineer, if 2 engineer are place onsite, the time allocate will be multiplier by 2 and soon.

Business Hour

  • Weekday: 9.00 AM - 6.00 PM
  • Off on Sat, Sunday & Public Holiday
  • Kindly book appointment for Sunday

Top Rated Products

Recent Reviews

What We Do?

Computer Support, IT Outsource Service, IT Support, Remote Support, Network Deployment, Hardware and Software Troubleshooting, Server Setup and implementation, Internet and Email Setup, Computer / Server / Network Maintenance, Virus Protection & Removal, Network Cabling Services

Service Area

Selangor, petaling jaya (pj), subang, subang jaya (usj, ss), damansara, shah alam, kepong, bandar utama, puchong IOI, serdang, kuala lumpur, cyberjaya, putrajaya, kelana jaya, pjs, sunway, pju, wangsa maju, jalan klang lama, taipan, putra height, usj height, summit, kota kemuning, glenmarie, UOA Business Park, Kawasan Perindustrian Temasya, Taipan USJ

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