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We are professional onsite IT Service company which provide computer laptop repair service, network and wireless setup, structured cabling design and install.

IT Maintenence Starter

IT Maintenence Starter

RM 500.00

Description

SMB20: 1 Servers, 5-9 Workstations
Time allotment: 4 hours/ month
Scope of Coverage: 8am-6pm – Monday Through Friday- Remote and On-site Service

Support Plan: Starter

Supports 5-9 PC | 1 Servers
Total Monthly Onsite Support Time Included: 4 hours
PROACTIVE MAINTENANCE
24×7 Remote Monitoring of Servers
Monthly Scheduled Server Maintenance
Monthly Health Reporting
Microsoft Updates and Patch Management
Network Resource Monitoring
Monitoring and Maintenance of Additional Servers (more than 2) RM200.00 per month server
Automatic Problem Escalation & Resolution
TECHNICAL SUPPORT
On-site Support 4 hours per month
Remote Support of Servers and Network Resources 8 Cases per month
Emergency On-site Support
SECURITY SERVICES
Network Security Auditing
Vulnerability Scanning
Free Spyware / Malware Removal Agent
Antivirus Antispam Management
BACKUP & DISASTER RECOVERY
Secure Cloud | Remote Data Backup
Unlimited Backup Management & Support
SERVICES & BENEFITS
Asset Tracking and Management
IT Purchasing and Guidance
Discounts on Projects & Installations
Support for Multiple Office Locations
Microsoft Certified Managed Service
Priority Response Times
Additional Hours RM120/hr
* Onsite Support time are quote base on 1 engineer, if 2 engineer are place onsite, the time allocate will be multiplier by 2 and so on.

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Business Hour

  • Weekday: 9.00 AM - 6.00 PM
  • Sat: 2.00 PM - 5.00 PM
  • Off on Sunday & Public Holiday
  • Kindly book appointment for Sunday

Address:

D01-01-03 (Ground Level), Block D, Pangsapuri Angsana,
Persiaran Subang Mewah, Usj 1 ,
47500 Subang Jaya ,
Selangor ,
Phone: 6012-9174154

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