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We are professional onsite IT support company that provide outsourcing, computer laptop repair services, network setup and managed service (MSP) Malaysia.

IT Maintenence SMB 8

IT Maintenence SMB 8

RM 1,000.00

Description

SMB8: 0-2 Servers, 10-14 Workstations
Time allotment: 8 hours/ month
Scope of Coverage: 8am-6pm – Monday Through Friday- Remote and On-site Service

Support Plan: SMB8

Supports 10-14 PC | 0-2 Servers
Total Monthly Onsite Support Time Included: 8 hours
PROACTIVE IT MAINTENANCE
24×7 Remote Monitoring of Servers
Monthly Scheduled Server Maintenance
Monthly Health Reporting
Microsoft Updates and Patch Management
Network Resource Monitoring
Monitoring and Maintenance of Additional Servers (more than 2) RM200.00 per month server
Automatic Problem Escalation & Resolution
TECHNICAL SUPPORT
On-site Support 8 hours per month
Remote Support of Servers and Network Resources Unlimited
Emergency On-site Support 10% Discount
SECURITY SERVICES
Network Security Auditing
Vulnerability Scanning
Free Spyware / Malware Removal Agent
Antivirus \ Antispam Management
BACKUP & DISASTER RECOVERY
Secure Cloud | Remote Data Backup
Unlimited Backup Management & Support
SERVICES & BENEFITS
Asset Tracking and Management
IT Purchasing and Guidance
Discounts on Projects & Installations
Support for Multiple Office Locations
Microsoft Certified Managed Service
Priority Response Times
Additional Hours RM120/hr
* Onsite Support time are quote base on 1 engineer, if 2 engineer are place onsite, the time allocate will be multiplier by 2 and so on.

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Business Hour

  • Weekday: 9.00 AM - 6.00 PM
  • Off on Sat, Sunday & Public Holiday
  • Kindly book appointment for Sunday

Price (Walk in)

Window reformat/Installation (Walk in) - RM 100.00
Laptop Motherboard Repair - RM 300-350
DC Jack replacement - RM 200
Screen Replacement (Non-Touch) - RM 300 - 370
Battery Replacement - RM150++ (back order)

What We Do?

Computer Support, IT Outsource Service, IT Support, Remote Support, Laptop Repair Service, Laptop / Desktop Upgrading, Network Deployment, Hardware and Software Troubleshooting, Server Setup and implementation, Internet and Email Setup, Computer / Server / Network Maintenance, Virus Protection & Removal, Network Cabling Services

Service Area

Selangor, petaling jaya (pj), subang, subang jaya (usj, ss), damansara, shah alam, kepong, bandar utama, puchong IOI, serdang, kuala lumpur, cyberjaya, putrajaya, kelana jaya, pjs, sunway, pju, wangsa maju, jalan klang lama, taipan, putra height, usj height, summit, kota kemuning, glenmarie, UOA Business Park, Kawasan Perindustrian Temasya, Taipan USJ

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