We are professional onsite IT support company that provide outsourcing, computer laptop repair services, network setup and managed service (MSP) Malaysia.

IT Maintenence SMB 20

IT Maintenence SMB 20

Rated 5.00 out of 5 based on 1 customer rating
(1 customer review)

RM 2,200.00

Description

SMB20: 0-4 Servers, 26-30 Workstations
Time allotment:20 hours/ month
Scope of Coverage:8am-6pm – Monday Through Friday- Remote and On-site Service

Support Plan: SMB20

Supports 26-30 PC | 0-4 Servers
Total Monthly Onsite Support Time Included:20 hours
PROACTIVE MAINTENANCE
24×7 Remote Monitoring of Servers
Monthly Scheduled Server IT Maintenance
Monthly Health Reporting
Microsoft Updates and Patch Management
Network Resource Monitoring
Monitoring and Maintenance of Additional Servers (more than 2)RM120.00 per month server
Automatic Problem Escalation & Resolution
TECHNICAL SUPPORT
On-site Support20 hours per month
Remote Support of Servers and Network ResourcesUnlimited
Emergency On-site Support20% Discount
SECURITY SERVICES
Network Security Auditing
Vulnerability Scanning
Free Spyware / Malware Removal Agent
Antivirus Antispam Management
BACKUP & DISASTER RECOVERY
Secure Cloud | Remote Data Backup
Unlimited Backup Management & Support
SERVICES & BENEFITS
Asset Tracking and Management
IT Purchasing and Guidance
Discounts on Projects & Installations
Support for Multiple Office Locations
Microsoft Certified Managed Service
Priority Response Times
Additional HoursRM80/hr
* Onsite Support time are quote base on 1 engineer, if 2 engineer are place onsite, the time allocate will be multiplier by 2 and so on.

1 review for IT Maintenence SMB 20

  1. Rated 5 out of 5

    Steven Soh

    get your worry free plan with our it support

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Business Hour

  • Weekday: 9.00 AM - 6.00 PM
  • Off on Sat, Sunday & Public Holiday
  • Kindly book appointment for Sunday

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What We Do?

Computer Support, IT Outsource Service, IT Support, Remote Support, Network Deployment, Hardware and Software Troubleshooting, Server Setup and implementation, Internet and Email Setup, Computer / Server / Network Maintenance, Virus Protection & Removal, Network Cabling Services

Service Area

Selangor, petaling jaya (pj), subang, subang jaya (usj, ss), damansara, shah alam, kepong, bandar utama, puchong IOI, serdang, kuala lumpur, cyberjaya, putrajaya, kelana jaya, pjs, sunway, pju, wangsa maju, jalan klang lama, taipan, putra height, usj height, summit, kota kemuning, glenmarie, UOA Business Park, Kawasan Perindustrian Temasya, Taipan USJ

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