We are professional onsite IT support company that provide outsourcing, computer laptop repair services, network setup and managed service (MSP) Malaysia.

IT Maintenence SMB 20

IT Maintenence SMB 20

(1 customer review)

RM 2,400.00


SMB20: 0-4 Servers, 26-30 Workstations
Time allotment: 20 hours/ month
Scope of Coverage: 8am-6pm – Monday Through Friday- Remote and On-site Service

Support Plan: SMB20

Supports 26-30 PC | 0-4 Servers
Total Monthly Onsite Support Time Included: 20 hours
24×7 Remote Monitoring of Servers
Monthly Scheduled Server IT Maintenance
Monthly Health Reporting
Microsoft Updates and Patch Management
Network Resource Monitoring
Monitoring and Maintenance of Additional Servers (more than 2) RM200.00 per month server
Automatic Problem Escalation & Resolution
On-site Support 20 hours per month
Remote Support of Servers and Network Resources Unlimited
Emergency On-site Support 20% Discount
Network Security Auditing
Vulnerability Scanning
Free Spyware / Malware Removal Agent
Antivirus Antispam Management
Secure Cloud | Remote Data Backup
Unlimited Backup Management & Support
Asset Tracking and Management
IT Purchasing and Guidance
Discounts on Projects & Installations
Support for Multiple Office Locations
Microsoft Certified Managed Service
Priority Response Times
Additional Hours RM120/hr
* Onsite Support time are quote base on 1 engineer, if 2 engineer are place onsite, the time allocate will be multiplier by 2 and so on.

1 review for IT Maintenence SMB 20

  1. Steven Soh

    get your worry free plan with our it support

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Business Hour

  • Weekday: 9.00 AM - 6.00 PM
  • Off on Sat, Sunday & Public Holiday
  • Kindly book appointment for Sunday

Price (Walk in)

Window reformat/Installation (Walk in) - RM 100.00
Laptop Motherboard Repair - RM 300-350
DC Jack replacement - RM 200
Screen Replacement (Non-Touch) - RM 300 - 370
Battery Replacement - RM150++ (back order)

What We Do?

Computer Support, IT Outsource Service, IT Support, Remote Support, Laptop Repair Service, Laptop / Desktop Upgrading, Network Deployment, Hardware and Software Troubleshooting, Server Setup and implementation, Internet and Email Setup, Computer / Server / Network Maintenance, Virus Protection & Removal, Network Cabling Services

Service Area

Selangor, petaling jaya (pj), subang, subang jaya (usj, ss), damansara, shah alam, kepong, bandar utama, puchong IOI, serdang, kuala lumpur, cyberjaya, putrajaya, kelana jaya, pjs, sunway, pju, wangsa maju, jalan klang lama, taipan, putra height, usj height, summit, kota kemuning, glenmarie, UOA Business Park, Kawasan Perindustrian Temasya, Taipan USJ