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We are professional onsite IT support company that provide outsourcing, computer laptop repair services, network setup and managed service (MSP) Malaysia.

Remote IT Support

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Remote Support

We offer annual support packages that scale to the needs of our clients. On-demand remote desktop and telephone support for your people and devices.

Peace of mind knowing that your computers are up-to-date and secure, advice on I.T. needs, and someone to call should challenges arise.

Why you need Support Package?

  • Support is key in keeping your computers running smoothly for as long as possible, preventing down time and high costs of replacing hardware.
  • We support computers, networks, servers, websites, and mobile devices. All of your I.T. needs handled smoothly and efficiently from a single source.
  • We support computers, networks, servers & printer. All of your I.T. needs handled smoothly and efficiently from a single source.

If you’re a small business with a keen eye on costs and budgeting, but you recognise the value of technology as a key enabler for efficiency, Remote-IT may be the best support option for you.

This package gives you unlimited remote support for your end-users, covering your computers, servers and network.

You can get in touch with our in-house Service Desk team by telephone, email, our chat application or our online portal – as often as you like. Our phones are all manned by qualified technicians to ensure you’re back up to speed as quickly as possible.

If you do need someone to come onsite you’ll enjoy discounted rates, to save you more money.

Starter

RM 960.00/year
  • 5 devices
  • ∞ Unlimited Free Remote Support.
  • Microsoft Update & Patches.
  • Virus & Malware scaning & cleaning.
  • First time remote agent setup fee: RM 80 / trip

Medium

RM 1920.00/year
  • 10 devices
  • ∞ Unlimited Free Remote Support.
  • Microsoft Update & Patches.
  • Virus & Malware scaning & cleaning.
  • First time remote agent setup fee: RM 80 / trip

Premium

RM 3840.00/year
  • 20 devices
  • ∞ Unlimited Free Remote Support.
  • Microsoft Update & Patches.
  • Virus & Malware scaning & cleaning.
  • First time remote agent setup fee: Waive

Business Hour

  • Weekday: 9.00 AM - 6.00 PM
  • Off on Sat, Sunday & Public Holiday
  • Kindly book appointment for Sunday

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What We Do?

Computer Support, IT Outsource Service, IT Support, Remote Support, Network Deployment, Hardware and Software Troubleshooting, Server Setup and implementation, Internet and Email Setup, Computer / Server / Network Maintenance, Virus Protection & Removal, Network Cabling Services

Service Area

Selangor, petaling jaya (pj), subang, subang jaya (usj, ss), damansara, shah alam, kepong, bandar utama, puchong IOI, serdang, kuala lumpur, cyberjaya, putrajaya, kelana jaya, pjs, sunway, pju, wangsa maju, jalan klang lama, taipan, putra height, usj height, summit, kota kemuning, glenmarie, UOA Business Park, Kawasan Perindustrian Temasya